![]() TeamSpirit was also attracted to Zuora because of its good reputation for providing support in Japanese and for supporting Japan-specific accounting environments such as consumption tax. Zuora provided this level of confidence and TeamSpirit successfully IPOed in August 2018. With Zuora, we’re able to respond quickly to changes without having to worry about our own man-hours.”Īlso, as TeamSpirit prepared for listing on the Tokyo Stock Exchange, it was of utmost importance that they could ensure integrity in their accounting processes. For every single customer, the number of users may change, and the packaging plan may also change depending on the degree of business growth. One big reason was the ability to easily offer multiple pricing packages and transition to different plans to accommodate customer needs.Īccording to Ogishima, CEO of TeamSpirit, “With Zuora's platform, we have the flexibility to adapt to the changing environment of our customers. TeamSpirit made the decision to implement Zuora for subscription management for a number of reasons. ![]() So it needed the right subscription management solution to help connect efficiently with customers. We use the subscription model as a means to connect with our customers and deliver a valuable service to them.” As Ogishama, CEO of TeamSpirit explains, “What we're trying to do is to create software that provides value for our customers. When there was a calculation error, a huge amount of manual work was needed to correct it.Įventually, TeamSpirit didn’t want to waste development resources on its homegrown system any longer. Because TeamSpirit is a subscription business, monthly processing is necessary and dealing with daily calculations is complicated. TeamSpirit’s own homegrown app worked with data in Salesforce, but made accounting a complete hassle. However, from a medium- to long-term perspective, in-house development is usually not the right choice.” According to Koji Ogishima, CEO of TeamSpirit, “Japanese companies tend to create their own platforms as an extension of their own product development. To run its subscription business, TeamSpirit had originally built a homegrown app. It’s also a Salesforce AppExchange Premier Partner. ![]() The solution integrates all the systems that employees use every day - such as attendance and expense management, time tracking, online approval workflow, and visualized work styles - into one. TeamSpirit, founded in 1996, has provided a platform for workstyle reform, named TeamSpirit, since April 2012. ![]()
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